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Lex Fridman · 2020-09-05

Eugenia Kuyda: Friendship with an AI Companion | Lex Fridman Podcast #121

Replika founder Eugenia Kuyda on loneliness, losing her best friend, and building an AI companion born from grief.

Eugenia Kuyda: Friendship with an AI Companion | Lex Fridman Podcast #121
The guest

Eugenia Kuyda: Co-founder and CEO of Replika, an app that lets users build a chatbot AI friend that connects emotionally. A former Russian investigative journalist who created the first version of the tech to memorialize a close friend who died.

What this episode covers

Eugenia Kuyda joins Lex Fridman to explore loneliness, love, death, and whether AI can give people the feeling of being deeply seen. She shares her upbringing in post-Soviet Russia, her journalism career, and the death of her close friend Roman Mazarenko, whose text messages she trained into a chatbot to grieve. That memorial chatbot went viral and became the prototype for Replika. They discuss why the machine-learning world ignores open-ended conversation, why testing chatbots like a Turing test misses the point, and how Replika optimizes for measurable emotional outcomes. The conversation closes on people falling in love with their AI companions and the future of bringing the dead back through conversation.

Recommended on this episode

BookRecommendedISBN verified

Denial of Death

Ernest Becker

“ernest becker that i highly recommend people read”
“when i read ernest becker that i highly recommend people read is the first time i this scene it felt like this is the right thing at the core”— Lex Fridman
BookRecommendedISBN verified

The Most Human Human

Brian Christian

“that really was important for me to read back in the day”
“there was this one book the most human human by brian christensen that really was important for me to read back in the day”— guest
BookRecommendedISBN verified

Godel, Escher, Bach

Douglas Hofstadter

“the one book that really influenced me a lot when i was building starting out this company”
“the one book that really influenced me a lot when i was building starting out this company maybe 10 years ago uh was gb go to leicester block”— guest
BookRecommendedISBN verified

On Becoming a Person

Carl Rogers

“probably the most important book for replica”
“probably the most important book for replica was carl rogers on becoming a person um and that's really”— guest
BookRecommendedISBN verified

Tractatus Logico-Philosophicus

Ludwig Wittgenstein

“i would recommend that too”
“i would recommend that too even although he himself didn't believe in that by the end of his lifetime and he debunked his ideas”— guest
BookRecommended

In Search of the Miraculous

P. D. Ouspensky

“good russian book too for everyone to read”
“maybe in search of miraculous or in search for miraculous or whatever the english translation for that is good russian book too for everyone to read”— guest
MediaRecommended

Chernobyl

HBO

“the tv show was just phenomenal”
“but yeah but the tv show was just phenomenal i mean yeah it's definitely first of all it's an incredible”— guest
MediaRecommended

Ex Machina

Alex Garland

“the movie's good”
“i got in she has to meet alex garland who wrote ex machina and that movie um i yeah the movie's good”— guest
MediaRecommended

The Joe Rogan Experience

Joe Rogan

“he's an incredibly artful conversationalist he can pull people in for hours”
“i'm a fan of the podcast joe rogan he's uh you know people can make fun of him whatever and dismiss him but i think he's an incredibly artful conversationalist”— Lex Fridman

The guest's own work

ProductBy the guest

Replika

Eugenia Kuyda

“right now there are two apps so it's an android ios app you download it you choose how your replica will look like you create one”— guest

Also referenced (named, not recommended)

BookReferencedISBN verified

Can't Hurt Me

David Goggins

“he's wrote this book can't hurt me he's basically one of the toughest human beings on earth”— Lex Fridman
BookReferencedISBN verified

The Year of Magical Thinking

Joan Didion

“i was reading this you know the the book the year of magical thinking by joan didion about her losing”— guest
BookReferencedISBN verified

Blue Nights

Joan Didion

“the year of magical thinking by joan didion about her losing and blue knights about her losing her husband her daughter”— guest
BookReferencedISBN verified

The Rise and Fall of the Third Reich

William L. Shirer

“i apologize i'm reading the rise and fall of the third reich oh my god so i'm like really steeped into like world war ii”— Lex Fridman
BookReferencedISBN verified

Mein Kampf

Adolf Hitler

“going through mineconf he uh pretty much rode out of minecon for everything he was gonna do”— Lex Fridman
MediaReferenced

Her

Spike Jonze

“in the movie her that system can leave you um do you think in terms of board meetings and product features”— guest
ProductReferenced

GPT-3

OpenAI

“with gpd3 we managed to improve by a few percentage points like three or four pretty meaningful amount of percentage points our main metric”— guest
ProductReferenced

Discord

Discord

“i was surprised in having tried discord and having voice conversations with people how intimate voices alone without visual”— Lex Fridman

Big reveals from this episode

  • Kuyda recounts her childhood Nintendo (a bootleg called Dandy) being traded away for a bag of wheat in 1993 Russia, calling it her only real childhood trauma.
  • Her closest friend Roman was killed by a speeding car crossing the street in front of the Kremlin in November 2015.
  • After Roman's death she trained a chatbot on roughly 10,000 of their text messages so she could keep talking to him.
  • Strangers began using the dead friend's chatbot as a confession booth or therapist, revealing real demand and seeding the idea for Replika.
  • She describes a 60 Minutes segment on a married man with a Replika girlfriend and a board meeting debating whether users should be allowed to fall in love with their AIs.
  • Kuyda confirms users have romantic relationships with their Replicas, some lasting two to three years.
  • Replika filters every product feature by one test: does it improve users' emotional outcomes, measured short-term and long-term.

Worth remembering

  • Chronic loneliness is correlated with shorter lifespan and is considered worse for health than obesity.
  • Around 30% of millennials report constant loneliness, with 20% saying they have no close friends.
  • 80% of Replika conversations make users report feeling better right afterward.
  • Replika tracks loneliness with the UCLA loneliness scale plus short- and long-term self-report check-ins.
  • Kuyda's nuclear-physicist grandfather earned about $100 a month in the 1990s and sold apples in the street to get by.
  • Her father went to Chernobyl at age 20 right after the explosion; the entire crew he went with later died.
  • The early chatbot field was dominated by Loebner Prize gimmicks like a bot imitating a Ukrainian teenager and 1980s ELIZA.
  • Replika's product was found by ranking daily conversations 1-10 from 'pay to never have' to 'pay to have.'
  • Kuyda calls current attempts to revive a person in conversation 'a bunch of parlor tricks stuck together.'