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Lex Fridman · 2020-05-23

Kate Darling: Social Robotics | Lex Fridman Podcast #98

MIT researcher Kate Darling explains why we treat robots like living things and what that reveals about human empathy.

Kate Darling: Social Robotics | Lex Fridman Podcast #98
The guest

Kate Darling: A researcher at MIT Media Lab specializing in social robotics and robot ethics. She studies the emotional connections humans form with lifelike machines and how technology intersects with society.

What this episode covers

Kate Darling and Lex Fridman explore why people instinctively anthropomorphize robots, treating them like living beings even when they know they are machines. The conversation ranges across robot ethics, the dangers and opportunities of emotional attachment to machines, the trolley problem in autonomous vehicles, and lessons drawn from the history of animal domestication. Darling argues robots should be compared to pets rather than humans, and that they can fill genuine emotional needs without replacing human relationships. They also discuss the societal risks of data collection, manipulation, and broken intellectual property law in the software age.

Recommended on this episode

ProductRecommended

Pleo robotic dinosaur

Ugobe

“that one I was very impressed with”
“the plio baby dinosaur robot that is no longer sold that came out in 2007 that one I was very impressed with”— guest
ProductRecommended

Boston Dynamics Spot Mini

Boston Dynamics

“are just impressive feats of engineering”
“the Boston Dynamics robots are just impressive feats of engineering have you met them in person”— guest
MediaRecommended

WALL-E

Pixar

“wall-e is just such a great example of that”
“so what's your favorite robots and movies in fiction wall-e wall-e what do you like about wall-e the humor the cuteness”— guest
ProductRecommended

Jibo social robot

Jibo

“two amazing companies social robotics companies”
“Anki and Gebo the two companies two amazing companies social robotics companies that have recently been closed down”— guest
ProductRecommended

Anki robots

Anki

“two amazing companies social robotics companies”
“Anki and Gebo the two companies two amazing companies social robotics companies that have recently been closed down”— guest

Also referenced (named, not recommended)

MediaReferenced

Westworld

HBO

“West world is maybe you know not so far off it's like you know depicting the bad characters as willing to go around and shoot and rape the robots”— guest
ProductReferenced

Amazon Alexa

Amazon

“did you know that Amazon has like a whole team of people who are just there to work on Alexis personality”— guest
ProductReferenced

PackBot

iRobot

“iRobot the room a company made this robot called the pack bot that was deployed in Iraq and Afghanistan with the bomb disposal units”— guest
ProductReferenced

Roomba

iRobot

“over 85% of rumbas have a name which I'm I don't know the numbers for your regular type of vacuum cleaner but they're not that high”— guest
MediaReferenced

Bambi

Disney

“I think one of the first like animations to really play with this was Bambi and they weren't originally gonna do that”— guest
ProductReferenced

Clippy

Microsoft

“you have to get it exactly right otherwise you wind up with Microsoft's Clippy okay easy now what's your problem with Clippy”— guest
MediaReferenced

Her

Spike Jonze

“maybe not so like the movie her yeah right so a better husband well may be better in some ways”— guest
ProductReferenced

Tamagotchi

Bandai

“we know from you know Tamagotchis those like those little games that that we used to have that were extremely primitive that like people respond”— guest
MediaReferenced

1984

George Orwell

“then suddenly we're living in like 1984 which you know sounds extreme but that book was very prescient”— guest
ProductReferenced

Amazon Echo

Amazon

“I have you know Amazon's echo at home and you know tell Alexa all sorts of stuff and it helps me”— guest
ProductReferenced

Palm Pilot

Palm

“it's kind of like the Palm Pilot back in the day most people are like why do I need this why would I”— guest

Big reveals from this episode

  • Lex admits he believes most humans have evil inside us, and that robot abuse worries him because it reveals that darkness rather than because robots can feel.
  • Darling questions whether future generations will view how we treat animals the way we now view atrocities, while doubting we actually care about consistent biological criteria.
  • Soldiers became so emotionally attached to bomb-disposal PackBots in Iraq that they gave them funerals with gun salutes and risked their lives to save them.
  • Darling argues comparing robots to humans is the wrong analogy and we should compare them to pets, filling loneliness in a different, supplemental way.
  • Darling is confident home-robot companies are secretly designing for emotional connection, while Lex says those companies are actually afraid of it.
  • Darling argues the trolley problem's real lesson is that there is no right answer and our moral intuitions shouldn't be the basis for autonomous-vehicle rules.
  • Both agree humans are deeply lonely even in fulfilling relationships, and robots could explore unmet emotional complexity without interfering with human bonds.

Worth remembering

  • Over 85% of Roomba owners give their vacuum a name and want the same unit back after repair.
  • Nobody cared about whales until someone recorded them singing, which launched the Save the Whales movement in the 1970s.
  • Disney animators originally tried to make Bambi lifelike, then discovered big eyes and a small nose made people respond better than realism.
  • Amazon employs a whole team for Alexa's personality, with different personalities for each country.
  • A baby-seal robot used with dementia patients works better than Alexa because its simple design never disappoints expectations.
  • The Pleo robotic dinosaur could mimic pain and distress, crying out when held by the tail or hit too hard.
  • Picking an unfamiliar animal like a dinosaur lets designers get away with more because people have no preformed expectations.
  • Research shows people respond far more viscerally to violence against a physical robot than to violence on a screen.