This film or show by Billy Ray came up once on Tim Ferriss in the episodes we index. That mention was a genuine on-air recommendation, not just a passing reference. The people who brought it up: Sheila Heen. Every occurrence below links to the episode page and to the exact second it was said on YouTube.
Every time it came up
Sheila Heen — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and More
“I'll add one more film if you're curious about hero, villain, victims, which is Shattered Glass... a fascinating and beautifully done movie”— Sheila Heen
The guest here is Sheila Heen: New York Times bestselling author, founder of Triad Consulting Group, and deputy director of the Harvard Negotiation Project, where she has taught for 25 years. She co-wrote Difficult Conversations and Thanks for the Feedback and specializes in high-emotion, high-stakes negotiations. Harvard negotiation expert Sheila Heen breaks down the anatomy of difficult conversations, effective apologies, and managing conflict in relationships.
